The frequently asked questions tab shows questions and answers which could be of use during the virtual event.

In the admin panel

It is advised to add a FAQ to the virtual event to inform the attendees. To add a FAQ page to the drop-down menu of the virtual event:

  1. Go to the admin panel.

  2. Click on 'Content'.

  3. From the drop-down menu click on 'Page'.

  4. To create a new page for the FAQ click on ​

  5. Give the page a title, for example 'FAQ'.

  6. In the main text box add the FAQ answers and questions. It is advised to write down the questions in bold to make a distinction between questions and answers.

  7. Consult our Frequently asked Questions article to see some frequently asked questions which could be of use for the FAQ page.

  8. Make sure to click on 'Save changes' at the bottom of the page when the FAQ is complete.

  9. To link the page to the FAQ in the virtual event click 'Virtual Event' and select 'Settings'.

  10. Click on 'Virtual event'.

  11. Scroll down to the bottom of the page.

  12. Select the preferred page in the 'FAQ page' box.

  13. Click on 'Save changes'.

  14. The FAQ page is now visible in the virtual event.

The end result

Virtual environment